To Speak or Not to Speak, that is the Question

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Right now, a future physician is bouncing home to home because his family cannot pay rent on time. Right now, the future president of the United States is eating a piece of bread for dinner because her family cannot provide enough food for the children. Right now, a college student is shaking in his seat in speech class because he is terrified of public speaking. What do these individuals have in common? Communication of knowledge.

In December of 2018, billionaire Warren Buffett said, “Learning to speak and write clearly will increase your worth by 50%. If you can’t communicate, it’s like winking at a girl in the dark — nothing happens. You can have all the brainpower in the world, but you have to be able to transmit it.”

Think of your own communication skills. Have you ever held back information because you were afraid of someone’s reaction? Have you ever analyzed how different the result would be if you spoke of your knowledge in that subject? This is a major problem today because we are so focused on what other individuals think. We are simply afraid of being wrong.

The homeless child, the hungry child, and the scared college student are obstructed from their full potential of communication because of environmental and internal issues.

Healthcare is a great example of both clear and unclear communication. Let’s say a physician orders a nurse to administer one milligram of Dilaudid to a patient who just came out of surgery. The physician takes the time to speak clearly with the nurse, allowing her to repeat the order back to him for assurance. This example of great communication ensures the safety of the patient, nurse, and physician. Now, suppose the same physician orders one milligram of Dilaudid to the same patient who came out of surgery. This time, the physician calls the nurse instead of speaking to her in person. He gave her the order and then hung up the phone without letting her respond. The problem here is that the nurse thought the physician said four milligrams. She did not attempt to call him back to verify the dose and decided to administer it to the patient. This is a potentially dangerous dose because the medication can (and will) suppress the patient’s respiratory rate. The patient is unsafe because of a life-threatening situation, and the nurse and physician are unsafe because they may face license suspension. We see that two completely different outcomes can occur depending on if good or bad communication was utilized.

“Invest in yourself.” These three words, spoken by Buffett, impacts us all. Why? Because we are worth it. We are given obstacles in life to overcome and we cannot do that unless we have faith. Faith is not just believing in a higher power. It is believing in our full potentials and having the willpower to explore them. When we do this, we will gain the courage to speak-up and possibly change the world.

By: Marissa Whitis, Business Major, IUPUC

Mind Your Tongue

Mind Your Tongue

 

The tongue has the power of life and death and those who love it will eat its fruit. Proverbs 18:21

You may be thinking, great… another Bible reader, stuffing scripture down my throat.

Before you think that, I have a challenge for you… really look at what that is saying. Whether you believe in the Bible or not, give what these words are saying a little credit. Look at your own life and read those words carefully… “The tongue (our words) have the power of life and death.”

Maybe you think that’s dramatic but it’s not. Think about the last time you were angry at someone. Did you say things you regret, things you can NEVER take back? How did those words affect the recipient? Do you think he or she has forgotten what you’ve said or do you think those words pop back in their head throughout the day? Makes you wonder, huh? I hope I can help you think before you speak whether it be in a positive light or a negative darkness.

“Sticks and stones will break my bones but names will never hurt me. This is a lie. What we say matters. The unkind things we communicate can soil the best of relationships; even with the deepest of regrets… What lingers is a stain of hurt that may fade but will never truly go away. The wounding words we say are like feathers released in a harsh wind, once said; we will never get them back”

Jason Versey, A Walk with Prudence

When was the last time someone said something that hurt you? How did you feel? Words are something we can never take back. When something hurtful is said, the others’ reaction is to fight back, change the way they see you or even change the way they see themselves. It is SO important to realize the damage just a few simple words said out of anger can do. The impact our words have on people’s behaviors towards us and life in general needs to be taken into consideration. Words can bring people to depression, loneliness, anger, fear… you name it. They have a lasting impression on the people around you.

Magic Words

“Silly words cause trills because they’re ludicrous and funny

Happy words paint endless smiles and swallow troubles whole

Thoughtful words are thus because they make the day feel sunny

But hurtful words are such that pierce the heart and weight the soul”

Richelle E. Goodrich, Smile Anyways

Since the last paragraph was somewhat depressing, let’s talk about the positive impact words can have. Look at the second part of that poem, “Happy words paint endless smiles and swallow troubles whole.” We build relationships by creating happy and interesting conversations with our words. People are attracted to optimistic and happy individuals because they make life fun. Without kind, loving, respectful, happy words, relationships would be hard to create. Think of the last time you told someone “I love you.” Ahh yes, all smiles over here. To know you are loved makes you feel all warm and fuzzy. What about a parent telling his or her child “I am proud of you.” Woah. Those words are empowering. The confidence builds and he or she is ready to conquer the world.

We can build people up or tear them down with our choice of words. My advice? Be on the lookout for people who are down on themselves. Give them a compliment and build them up. It can be something as simple as: “You are so smart!” “I love your heart.” “I really like the way you did your hair!” or even, “You are SO good at your job!” Those compliments can really brighten people’s day and change their view of themselves in a heartbeat.

The few examples I covered can’t even begin to scratch the surface of how impactful our words are in both negative and positive ways. I urge you to think before you speak, no matter what situation you’re in. Mind your tongue and think about other people and consider their feelings. Take a look at what that Proverbs verse has to say. It holds a lot of wisdom when it comes to how we carry ourselves and speak within this life.

By: Leigha Faivor, Business/Accounting Major, IUPUC

Horrific Job Interviews

Image result for job interview meme

Have you ever been involved in a horrific job interview? We have all been there waiting for the moment we are going to be answering those tough questions. Sometimes it goes smooth, but other times not so much.  Here are a few interviews that were horrific, but I must admit are quite hilarious!

Bathroom Explosion: A lady gets to her interview early. While waiting in the reception area, she decides to go the restroom to make sure her makeup is good. She places her things on the counter facing the mirror as she politely acknowledges another lady making her way into the bathroom. She goes back to doing her makeup while the other lady enters the stall. The next thing the lady hears is the sound of a gaseous explosion! The woman frantically tries to collect her things and leave the bathroom so this other poor woman can explode in peace. Before the lady could collect all her things and leave she was hit with the foul smell. Meanwhile, the lady goes to her interview only to find out the lady interviewing her is miss blowout herself. They are both embarrassed (for obvious reasons) and can’t make light of it because the lady’s colleague is there with her, providing support for the interview. The colleague then had to take over the interview process because the interviewer just couldn’t handle the embarrassment. The lady had no idea the answers she provided because she was embarrassed for the other lady. A pretty crappy interview to say the least. 😊 In this case I’m not sure what either one could have done to prevent this from happening. This is one of those scenarios of wrong place at the wrong time.

Who Lies Before Me: A manager was reviewing resumes for an open position and hiring process. He noticed that one applicant listed she was fluent in sign language. Although the position didn’t require the use of sign language, the manager found this interesting because he had taken sign language courses himself. He set the interview up with the potential candidate. As he entered the conference room he started to use sign language to communicate to the interviewee thinking it would be fun. However, the lady had no clue what he was saying and had to admit she did not know how to sign language, but her roommate did. Her dishonesty led the manager to have a negative impression of her and the interview only lasted five minutes. This is just another example of why you should always tell the truth.

What’s the President’s Name?: During an interview, an applicant kept getting her details mixed up at her own expense. She stated the president of the company’s name wrong numerous times. After the interview, the interviewer sent an email detailing they were going to go in a different direction and explained the name mix – up as unfortunate. She responded back to the email in confusion and cited the president’s name wrong again. Always make sure you have your facts right especially when you are going to go out of your way to provide the information.

A Little Too Honest: While a man is being interviewed he is asked ‘why he would want to work for the company.’ He responded by stating ‘he really didn’t, but figured that the job would do for the time being.’ The interviewer appreciated his honesty, but realized this wasn’t the man for the job. Obviously, people use jobs as stepping stones to get to better opportunities, but to say this in an interview is more than likely not going to land you the job. Instead this man should have stated one or two things he liked about the company, and how he could add value to it.

These are just a sample of the many horrific job interviews I’ve read about recently. However, each story (except the gaseous blowout; that was just hilarious) provides a valuable lesson we should all learn from. You should always be honest, but you don’t have to volunteer everything that is on your mind. Tact can go a long way! And always make sure you have your facts right before you start volunteering information.

 

By Ryan Clark, Business Major – IUPUC

Internships? How do I Get One? Are They Even Important?

 

Internships are what sets you apart from every other college student who decided to “just” do well in school and not have a job. Those people never came to the conclusion that maybe, just maybe they needed some work experience to be considered for a job. As defined by the Dictionary-

In-tern-ship-noun-the position of a student or trainee who works in an organization, sometimes without pay, in order to gain work experience or satisfy requirements for a qualification.

There are a variety of internships; the ones that pay money and the ones that you do for free. In other words, just do it for the FREE experience. College students can barely afford a Polar Pop always scraping up spare change, let alone doing free labor. College is hard,  and the real world is even harder.

There are a variety of ways a student can get an internship. The major ways that helped me land the job are as follows.

  • Know what you want to do as a career.
  • Make sure your resume correlates to the desired field.
    • If your resume doesn’t have anything to do with the desired career field, some volunteer work is needed.
  • Develop important relations in high places.
  • Develop a strong work ethic  
  • Apply everywhere, not just places you want.
  • Get help from the school. Sometimes they offer intern help.
  • Search up the companies you are wanting to apply to and figure out the algorithms to their selection process.
  • Research the company you are applying for.
  • Research the role you are applying for.
  • PRACTICE! PRACTICE! PRACTICE! Interviewing whether it is with someone or in the mirror.

Internships determine a lot when starting a career field. Many jobs look for “experience” and apparently bagging groceries doesn’t cut it. Go figure? Jobs base the hiring process through the amount of experience and qualifications you have. Remember, dress for the job that you want, never the job that you have.Presentation is key you only have one chance to impress the boss once you get the interview.Polish that resume to look and be the part.

Check out the video below to get some tips on polishing a resume.

 

ByTeresa Idett Cardozo Garcia, Business Marketing Major-IUPUC

Navigating the medical maze

Tips on how to reduce your chances of being a victim of medical malpractice

Robin Price
W231- Professional writing

Going to the doctor can be scary. Most people have a fear of doctors. We’ve all heard the stories about patients having the wrong leg amputated, incorrect medication doses being given to patients and numerous other horror stories that resulted in harm to patients or even death of a patient. These examples and many others are results of miscommunication with in the medical field and ultimately A

According to an article on statnews.com written by Melissa Bailey in February 2016. Hospitals and physicians’ offices could have avoided nearly 2000 patient deaths and $1.7 billion in medical malpractice cost if only communication had been better. Here are some tips on how to reduce your chances of becoming a victim of medical malpractice.

  1. Check your Doctors credentials

As a patient or potential patient, you have a right to check your doctor out. When possible before you see your doctor or select a new doctor you can verify their licensing, board certifications, medical school attended, where they did their residency, actions against them like medical malpractice and other disciplinary actions. Federation of state medical boards website you can look up doctors by entering their first and last name and location of practice at docinfo.org.

 

  1. Prepare list of questions to ask your doctor

When we go to the doctor we usually don’t feel well. Sometimes we feel nervous, feel rushed or receive so much information we often forget what we wanted to ask the doctor. By preparing a list of questions before the appointment and bring it along we can review the questions and address your concerns.

 

  1. Bring your medications to your doctor’s appointment

If you are on several medications this is very helpful. Often medications change, dosages change, and frequency taken changes. If can become very hard to remember all the changes, but if you bring the medication, in its original bottle, you will have all this information with you. Enabling you to correctly communicate this important information.

 

  1. Know why you are taking a medication

Many medications can be used to treat several medical issues. It is important to know why you are taking a specific medication. If you see more than a family doctor the other doctor will need to know why you take a medication before they can prescribe additional medications. Some medications will counteract each other.

 

  1. Follow up on medical test completed

Often our doctor visit includes orders for tests such as blood test, x-rays, MRI’s ect. Physicians will usually have these results within a few days. Keep track of what test you completed and when you completed them. If you have not received results from your doctor’s office in about 3-5 days call your doctors office and ask for results. DO NOT ASSUME NO NEWS IS GOOD NEWS.

 

  1. Make a list and put it in your wallet or billfold

We can’t always remember everything, or we may not be able to answer the questions. Be prepared! Make a list of any medications you’re on including the name, dosage and frequency taken. Make a list of any drug allergies you have, be sure to include any egg and nut allergies.  Make a list of all surgeries you have had including the year of surgery. This list will usually fit on a 3” X5” index card. Place this card in your wallet or billfold with your driver’s license or ID card. In the event of an accident, responders will usually check for your drivers license or ID card and will see the list.

 

  1. Know what you are signing

Doctors offices and hospitals usually give you a stack of forms to be filled out and signed before you even see the doctor. Read them, know what they are before you sign them. If you do not understand them ask for an explanation. You have patient rights and they include knowing what you are signing at any time when you are a patient.

 

  1. Ask!! Ask!! Ask!! Ask!!

Take control of your healthcare. Ask questions. Ask what the diagnosis is, what medication is for, what are they treatment options and any other questions you can think of.  Ask the doctor or nursing staff to write down or print out information. Then go home and research, look up the diagnosis and treatment options and make notes. If you have more questions call the doctors office and ask. Asking questions increases communication.

There are many things we, as patients, can do to reduce our chances of becoming victims of medical malpractice. One of the most important things we can do is communicate with your doctor. By asking questions and taking an active role in our personal healthcare we are reinforcing strong communication and improving the quality of care we receive. Use these tips to help you start improving communication with your doctor and aid in reducing your chances of becoming a victim of medical malpractice.

 

Is This Graphic Really Fantastic?

By Kaylee Burriss

Well, no, not always. Choosing the wrong graphics can distract from your message. When adding graphics to your writing and presentations it is important to make sure that the graphics are enhancing your message. There are also several different kinds of graphics that can be used and it is important to choose the one that best fits your message. The most used graphics are images and graphs.

CameraImages are easier to use in all forms of writing, while graphs are most useful when displaying lots of numbers about a specific topic. When selecting an image for a paper or presentation it is important that the image is not distracting and that the reader will still be more interested in the content that you are sharing than the image. Images with too many details, a lot of bright colors, or extra information that is irrelevant to your topic can all lead to your readers being distracted. The best images will be simple while still fitting in with the content in your writing or presentation.

When using graphs it is important to use a format that shows your data in a relevant way.  It is important that the type of graph you use makes sense for your data. For instance, using a pie chart for data that is not measured in a percentage does not make sense. In the first image above, Smartphone Ownership, it is easy to see how much smartphone sales have increased over time just based on the sizes of the bars. By adding the percentage values on top of these bars, anyone who wants more specific information, such as how much sales increased from 2012 to 2013 it is easy to find this information.

The second image above, Time Spent on Mobile Devices, is confusing. This graph compares the average usage of smartphones in the first quarter of 2013 and 2014, then switches to using the fourth quarter for 2015 and 2016. It would be easy to assume that based on this graph Americans were using their mobile phone twice as much in 2016 than they were in 2013, but since the entire year is not being represented in either case there is no way to know if this is really true.

Regardless of what kind of graphic you are using it is important to remember that you need the graph or image to enhance what you’re saying; not distract from the message you are attempting to convey to your readers or listeners.

Power Point-ing: Just Because You Can, Doesn’t Mean You Should

In college or at work, at some point you are going to create a power point presentation. You may prefer Prezi, Google Slides, or the most commonly known Microsoft PowerPoint itself. These programs offer endless options in colors, themes, graphics, animations, and even cute little icons for bullet points to personalize your message. But please remember: Just because you can, does not mean you should! Yes, it is cliche, but it is true: Less is more. You can use catchy phrases and cheesy jokes to gain the attention of your audience, but let it end there. Here are a few helpful hints on how to make an awesome power point presentation without losing your credibility.

There are so many rules to follow when you are creating a presentation. Know your audience to better determine which approach to take. The ever popular 10-20-30 rule is a favorite. Your presentation should be no more than 10 slides, 20 minutes, and use 30 point font or larger. This is a great tool for the novice presenter. Keeping a simple theme with little or no animation and using a standard font will get your point across.

Maybe you have heard of the 5 by 5 rule (5 words per bullet point, 5 bullet points, and no more than 5 text heavy slides in a row). There is also the 1-6-6 rule (each slide has one main idea, 6 bullet points, with no more than 6 words each). It is safe to consider both of these concepts outdated, based on the average 8 second attention span. Text is evil and will lose your audience quickly.

The most important thing to remember as a presenter using PowerPoint, is the slides do not replace you. The images you provide are nothing more than a prop. Do not let your audience get caught up in reading and stop listening to your message.

Here is a new style of PowerPoint that is simple, easy to follow, and even easier to remember for your next engagement. “B4 You Present” is here to sweep the nation. The 4 B’s will save your audience from needing that second shot of espresso.

*Beyond the basic font – find a happy medium between boring and comedy. The font you use speaks volumes.Choose your style carefully, and stay consistent throughout your presentation.

*Big and beautiful – Create a clean slide with large font. Can you see me now?

*Browse for high quality images- Use one or two pictures per slide, no fuzz no pixels

*Boil it down – Break up your bullet points to their own slide, no more than 8 words per idea.

Let’s be honest with ourselves. No one wants to read a slide show, even if it contains graphics and bright colors. What we really want is to be entertained. So, treat each slide like its own individual advertisement. Use meaningful info graphics to display those boring figures and follow those four steps when building your PowerPoint slides. You will be the star of the show.

dosndonts

-Tiffany Riggs-Kredit, IUPUI

Marketing – Slogan message.

How does businesses communicate to the customer their product? Most would say through the various channels such as T.V., radio, newspaper, social media, etc. and all are correct. But what is the message that they want to convey for their benefit and how is it developed? This is where Marketing comes into play. Many businesses spend millions of dollars in research and development to create brand equity. The task is not easy, businesses must develop a marketing plan for their product and eventually create their logo, slogan, and promotions to attract customers.

I want to give more emphasis on business slogans as is what most customers remember when a company is mention. The slogan does not only represent the company but is also the message that businesses want the customer to remember. Such as Home Depot, “More saving. More doing.”, choosing effective slogans that relate directly to customer satisfaction is key. Ultimately, no one buys something if it does not satisfy a need or want. Effective slogans draw attention to the business and their products.

This marketing technique is very important and seen with most major corporations in the world. Slogans are so important that they are utilized in the business’s commercial, apparel, billboards, videos, business cards, and anything else that they may use for advertisement. Now, can you think of different companies and see if you remember their slogan? Wal-Mart, Nike, Red Bull, McDonalds, Skittles, MasterCard, etc.  If you could recall the company’s slogan can you think of why it became important to you as a customer?

If you were to start your own business think of how important it is to develop an effective slogan. Remember that your slogan should be memorable by customers, it should define a benefit, and differentiate you from competitors. While there are many more key factors in a business always remember that your slogan will be something that your customers will remember, and it will carry on for years.

By: Emir Gonzalez, Business Major – IUPUC.

America: Land of the free, home of Groupthink?

Group-think.

You may not know the term very well, but you are probably quite familiar with what it is. Group-think has long been associated with past events like the Nazi regime, the Challenger explosion, as well as the bombing of Pearl Harbor. In each of these instances, people have come forward after the fact and stated that at the time when some major decisions were being made, instead of saying they didn’t agree, they chose to “go along with” ideas or decisions that cost many people their lives. Things that could have possibly been avoided had someone stood up against the “group.”

Have you ever done something because numerous people you trusted suggested it, even if you didn’t do research on your own or really think about the consequences? Did you vote straight Republican or Democrat without examining the candidates voting record or beliefs? Perhaps you really didn’t even want to do something, but you went along with an idea of a group because you felt pressure to conform? That in a nutshell is group-think; conforming to the ideas and decisions of a group because of fear. While we all do these things in day to day life like choosing a restaurant or buying a brand of toothpaste, these instances are not going to cause you many issues. In large settings or when you help contribute to the making of a powerful decision, it can be a dangerous place to be in.

Group-think still happens in major ways today. We will see it in many forms come November. Even now the fear of being judged or treated poorly for simply not voting is a whole new wave of group-think. I have seen people who will vote simply because they are told they aren’t American if they don’t, while not even knowing the candidates’ names on the ballot.

By understanding the dangers of group-think, we begin holding ourselves accountable to our actions, diving into fear, and standing up for something that is right or we believe in, (especially when we are not in the majority.) While we know this is not an easy task, we are seeing people stand up all over the US today and make it known that fear will not stop them. From the Rosa Parks to the #metoo movement, standing up for what is right will always be the what makes America, the home of the BRAVE country it has always stood out to be.

 
-Christina Jones – Business and Communications Student – IUPUC

Do You Hear What I Hear???

 

woman wearing headphones standing beside man

Photo by Nicholas Githiri on Pexels.com

Listening to me and Hearing me are two different things. How well do you listen? According to PR Daily, less than two percent of the country’s population, have had formal education on how to listen. Did that not just blow your mind, because mine is flabbergasted. We communicate everyday with people from around the world, only to realize what we are saying to each other is only being heard, and not comprehended. I have three quick points on how we can enhance our communication skills, by simply improving our listening abilities.

  1. Pay Attention
  2. Open Your Mind
  3. Interact

These tips do not have to be completed in order, but it is much easier to understand the conversation if you do. Let’s break these tips down into a simpler form.

  • Paying attention is the key to any conversation. This allows the sender and receiver the opportunity to feel each other out. It is also needed to retain pertinent information.
  • Open your mind to all ideas whether you feel like they are good or bad. You never know what someone else can bring to the table, not to mention we all fall short of knowing everything, so always be willing to learn something new.
  • Both the sender and the receiver should interact with each other. By doing this the other knows if the message sent is clear. Interaction could be as simple as eye contact or a nod of the head. The point is you are letting the other know you get it!

I have found in relationships with others in my life, communicating effectively is so important. Not understanding what someone is trying to tell you after they have said it over and over and you have heard it over and over is beyond frustrating. That is why during the communicating process, we must openly listen to each other and pay attention to the details in the message so that we can respond to effectively. Considering there are so many cultures that make up our country, some ways of getting a message across will vary. These steps might not work for every situation, but they can assist with the process.

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