America: Land of the free, home of Groupthink?

Group-think.

You may not know the term very well, but you are probably quite familiar with what it is. Group-think has long been associated with past events like the Nazi regime, the Challenger explosion, as well as the bombing of Pearl Harbor. In each of these instances, people have come forward after the fact and stated that at the time when some major decisions were being made, instead of saying they didn’t agree, they chose to “go along with” ideas or decisions that cost many people their lives. Things that could have possibly been avoided had someone stood up against the “group.”

Have you ever done something because numerous people you trusted suggested it, even if you didn’t do research on your own or really think about the consequences? Did you vote straight Republican or Democrat without examining the candidates voting record or beliefs? Perhaps you really didn’t even want to do something, but you went along with an idea of a group because you felt pressure to conform? That in a nutshell is group-think; conforming to the ideas and decisions of a group because of fear. While we all do these things in day to day life like choosing a restaurant or buying a brand of toothpaste, these instances are not going to cause you many issues. In large settings or when you help contribute to the making of a powerful decision, it can be a dangerous place to be in.

Group-think still happens in major ways today. We will see it in many forms come November. Even now the fear of being judged or treated poorly for simply not voting is a whole new wave of group-think. I have seen people who will vote simply because they are told they aren’t American if they don’t, while not even knowing the candidates’ names on the ballot.

By understanding the dangers of group-think, we begin holding ourselves accountable to our actions, diving into fear, and standing up for something that is right or we believe in, (especially when we are not in the majority.) While we know this is not an easy task, we are seeing people stand up all over the US today and make it known that fear will not stop them. From the Rosa Parks to the #metoo movement, standing up for what is right will always be the what makes America, the home of the BRAVE country it has always stood out to be.

 
-Christina Jones – Business and Communications Student – IUPUC

Miscommunication That Can Lead to Malpractice in Hospitals

Did you know that the leading cause for malpractice in hospitals is miscommunication?

According to the research that I have done, there are five key risk factors as to why miscommunication can happen in hospitals; Culture/ Ethnicity, Beliefs, Literacy, and Gender.

Culture and Ethnicity are major reasons why there is miscommunication in hospitals. “In 2008, according to the U.S. Census, nearly 20% of people living in the United States spoke a different language.” (Quan. Introduction) Though, that does not seem like a lot of people, think of how many people speak a foreign language in today’s world. This is a problem for hospitals and medical professionals because there is a language barrier between the two. If you have a Spanish speaking patient, and an English speaking doctor, chances are there is going to be some type of miscommunication. This is where it is necessary for hospitals to have language translators. Whether it be the medical staff learning the major languages that are in the United States, or by hiring immigrants who know English well enough that the medical staff can understand what the patient needs or wants.

Socioeconomics is another risk for miscommunication in hospitals that can cause malpractice. A patient’s beliefs can determine what a doctor can and cannot do for them. Jehovah’s Witnesses do not believe in blood transfusions, this can cause a lot of miscommunication and misunderstanding for hospital staff. Even if it means, letting them die, the doctor has to respect the patient’s beliefs. Ways that this can be dealt with is for the doctor to understand the culture itself. If the doctor is trying to give the patient something they do not believe in, that is going against who they are. Medical staff should always be understanding and caring even if what the patient believes in hurts them more than helps.

Does every patient understand medical terms? More than likely, absolutely not. If every patient understood medical terms, they would not receive a prescription, and wonder, “Now, what’s this for?” This is where miscommunication falls into place. When patients do not know their medical terminology, and do not ask the doctor questions when it is appropriate, things can get sticky. Not knowing what you are taking, can hurt you rather than help. A solution for this maybe to require students in high school to take classes to understand these words. An etymology class would be great for this. Advisors at my high school suggested this class for students who planned on going into the medical field.

Many people do not understand that there is a difference between sex and gender. Sex refers to biological, or what you are born with. Such as, your external sex organs. Gender is the characteristics that a society or culture defines as masculine of feminine. When a patient is a male, but dresses as a female, this can cause miscommunication between the patient and staff. One, they do not know what to call this patient. And, if they did not know what sex the patient was and gave him a medicine they would typically give a female, this can lead to a problem. In order to understand these kinds of people, is to actually get to know them before prescribing them medicine. Even if the patient checked off on the patient form that he was a she, it is still important to figure out who the doctor is really dealing with.

All of the things that I have talked about lead to the malpractice if miscommunicated. My suggestions will hopefully, one day, be a thing in the past and we will not have to worry about miscommunication between patients and medical staff.

Works Cited Page

http://www.hhnmag.com/hhnmag/jsp/articledisplay.jsp?dcrpath=HHNMAG/PubsNewsArticle/data/2006August/0608HHN_gatefold&domain=HHNMAG

http://www.med.monash.edu.au/gendermed/sexandgender.html

http://en.wikipedia.org/wiki/Jehovah’s_Witnesses_and_blood_transfusions

https://www.ecri.org/Forms/Documents/Communication.pdf

http://healthlaw.org/images/stories/High_Costs_of_Language_Barriers_in_Malpractice.pdf