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Listening to me and Hearing me are two different things. How well do you listen? According to PR Daily, less than two percent of the country’s population, have had formal education on how to listen. Did that not just blow your mind, because mine is flabbergasted. We communicate everyday with people from around the world, only to realize what we are saying to each other is only being heard, and not comprehended. I have three quick points on how we can enhance our communication skills, by simply improving our listening abilities.
- Pay Attention
- Open Your Mind
- Interact
These tips do not have to be completed in order, but it is much easier to understand the conversation if you do. Let’s break these tips down into a simpler form.
- Paying attention is the key to any conversation. This allows the sender and receiver the opportunity to feel each other out. It is also needed to retain pertinent information.
- Open your mind to all ideas whether you feel like they are good or bad. You never know what someone else can bring to the table, not to mention we all fall short of knowing everything, so always be willing to learn something new.
- Both the sender and the receiver should interact with each other. By doing this the other knows if the message sent is clear. Interaction could be as simple as eye contact or a nod of the head. The point is you are letting the other know you get it!
I have found in relationships with others in my life, communicating effectively is so important. Not understanding what someone is trying to tell you after they have said it over and over and you have heard it over and over is beyond frustrating. That is why during the communicating process, we must openly listen to each other and pay attention to the details in the message so that we can respond to effectively. Considering there are so many cultures that make up our country, some ways of getting a message across will vary. These steps might not work for every situation, but they can assist with the process.
essentially marketing for someone and perpetuating a blog. Today, social media and the internet allow companies to have direct relationships with their consumers that were not possible in the past. Companies can now interact and engage easily with their consumers just as consumers can now easily engage with their favorite companies. This dynamic has some companies scratching their heads while it has other forward thinking companies developing strategies around it.
Coca-cola has positioned their blogs as a form of engagement and interaction while providing stories and product updates through their blog “Unbottled”. The content is not overwhelming or pushy and articles can be easily searched and found through filtering. Coca-cola wants to reach and keep the attention of as many consumers as possible in order to fabricate a lasting loyalty from them. Their focus is rooted in retention through attention and Coca-cola quickly cycles numerous pieces of content that are broadly appealing and shareable.
the ability to put yourself in other people’s shoes and see what they want is the greatest gift anyone can have. With that gift all you have to do is deliver and Gary understands that today’s generations require interaction, online relationships and above all else… attention. The social media climate is driven by attention. That is why we have like buttons and share buttons. It is why we post pictures and stories for people to read and tell us how great our lives are. We crave attention and Gary is a deliverer of attention, value and motivation. Gary also blogs to maintain his personal brand as an industry leader. His blogs means more followers which result in credibility. Credibility sells books and authors get paid to speak. That type of notoriety can lead a company such as Vaynermedia which sells various media products and provides services such as social strategy and social media management to many fortune 500 companies.
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X204 Project 